Please check FAQ and announcement in Top page before submitting to this form.
We're also accepting additional information for Known issues and Wishlist.

Form submission may fail if content contains system command name due to firewall.
In that case, please rewrite to avoid such words.

Office hour is 9:00-17:00 (Lunch break: 12:15-13:15) weekdays. Queries received out of office hour will be processed in next business day. Answers may delayed in case of congestion of queries.

Please use this form to submit queries about TSUBAME3 usage. Oral communication might cause misunderstandings, especially in login name, file path, error message, payment code, and incurs much more overheads compared to web form. In case of urgent report about system outage, please call 03-5734-2035 (Tokyo Tech: 2035).

Support is provided only for system and usage of TSUBAME and related services. We don't answer questions specific to your individual research topics.

Queries related to TSUBAME industrial usage program, or from users of this program, please contact (replace Japanese @ character to appropriate at-mark).