"trouble report": 2019.9.19 : all of the compute nodes stopped due to cooling system trouble

2019.9.20

The compute nodes stopped and recovered as follows.

1.period

from 2019/9/19 14:08  to 2019/9/20 10:00 

2.content

When we proceeded with the recovery work for Unit 2 of the cooling tower that had been stopped due to a 9/9 failure, all the cooling towers stopped abnormally. As a result, all compute nodes were stopped as well, and the TSUBAME portal was also stopped manually.

After that, it was found that the relay circuit of the No. 2 sprinkler pump was damaged, and not only the No. 2 unit but also all three relays were replaced, and the No. 1 and No. 3 units were restarted to stabilize cooling. The operation of the compute node was resumed at 10:00 on September 20, 2019.

It seems that there is no problem with the second machine, but the re-operation will be performed during the planned maintenance scheduled for November.

 

3.affected jobs

TSUBAME points consumed by the job affected by the failure will be automatically returned at a later date.

AR: 4547,  4546, 4556

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