【failure report】2022.8.21 : paid jobs unavailable, TSUBAME portal unavailable


A system trouble occurred and has been restored.


 ・failed to submit paid jobs
 ・TSUBAME portal can not be operated


 since 2022/8/21(Sun) around 00:03 until around 17:04


 Around 00:03, the database server of the TSUBAME Portal stopped responding, and operations related to portal and billing processing could not be performed. The database server was restarted, and the temporary configuration was restored at around 17:04. In order to restore the original redundant configuration, we will perform maintenance with service suspension on 9/7(Wed.).

4.afftected jobs

 No impact on running jobs or point inconsistencies have been confirmed.